Cancellation of Campsites 7 days or more prior to the arrival date, will be refunded minus a $10 cancellation fee. Sites cancelled within 7 days of arrival will NOT receive any refund. Changing the date within 7 days of your arrival is not permitted. Cancellations due to weather, medical, early departures, etc. are not exempt from this policy.
Cancellation of Cabins 30 days or more prior to the arrival date, will be refunded minus a $25 cancellation fee. Cabins cancelled within 30 days of arrival will NOT receive any refund. Changing dates within 30 days of arrival is not permitted. Cancellations due to weather, medical, early departures, etc. are not exempt from this policy.
**You may use the self-service portal through Campspot to cancel reservations yourself at any time via your account/reservation link OR email a typed request to info@thelosthorizons.com. Cancellations will NOT be accepted over the phone.**